Our beautiful floor lamps arrived and are stunning. Unfortunately one was slightly damaged but Nicole immediately sent a replacement. Very impressive service .
Beautiful lamp unfortunately there was damage - but fortunately Nicole sorted it out -
Beautiful but fragile. Arrived damaged in transit. Replaced free of charge so very happy with service.
The lamp is absolutely stunning and we couldn’t be more pleased. Had a few issues with initial delivery as the lamp was smashed in transit but this was quickly sorted . We did have an issue with the replacement but again this was rectified swiftly.
Hello I received my replacement Calypso lamp and it is just as stunning as the original one I bought in 2020. I can’t fault Nicole and the team at all. I think the carrier damaged the first one in transit but Nicole responded efficiently and fast, a replacement was sent out immediately and the damaged one collected. 5 stars again from me for the lamp and also 5 stars to the Company for their customer service. Highly recommend you buy from Collectiviste, you simply can’t be disappointed! So all is now well and I am super super happy! Love love love it!!!! X
We've had our lamp for a few years now. Still in love with it. It's such a talking point, everyone notices it and comments. Just beautiful!